Bitrix24 Review – Scam or Legit? The Truth Exposed

Are you looking for a review of Bitrix24? Should you use it for your business?

I have a passion to help businesses explore the best software to improve business operation and increase profit.

In the past week, I’ve done thorough research about Bitrix24. So I can tell you a lot of things about Bitrix24 to help you make an informed and wise decision.

In this Bitrix24 review, I’m going to cover the following.

What is Bitrix24?

Bitrix24 is a client management tool that integrates the pillars of a successful business, including communications, organizational structures, and buyer support. There are over 7 million organizations using it worldwide.

bitrix24 review – features & pricing, the truth exposed

The system streamlines each step while providing useful information to the team. With this complete platform, users have access to useful data while generating more leads.

The ability to work collaboratively improves customer service and builds brand loyalty.

One of Bitrix24’s many features is a knowledge management system. Although they call it an eLearning module, it is really an LMS.

They offer a free plan to help you create your own online courses, conduct tests, and certify your employees. It works both internally and externally with partner certifications or licensing.

Bitrix Key Features

Clients who choose to use Bitrix24 can expect a powerful mix of sales tools and marketing automation. Below are some of the primary features clients will enjoy. 

  • Analytics/Forecasts
  • Custom Dashboards
  • Lead Generation
  • Mobile Compatibility
  • Reporting
  • CRM Automation

Bitrix Pricing

Bitrix24 has one of the most attractive pricing models in the industry. First of all, it offers a free version of the software as well as free trials that ensure anyone can check out basic functions with no charge. 

There are also standard plans and subscriptions for things like CRM and project management. Let me tell you more in detail.

bitrix24 review – features & pricing, the truth exposed

Free Plan

It is designed for new companies and entrepreneurs . As a result, it offers only limited capabilities and storage space. Still, it’s a great way to get started. 

A free trial provides them with a dashboard to practice managing communications and tasks. Also included is mobile optimization, landing page builders, and basic CRM solutions.

Give the free plan of Bitrix24 a try here.

Special Plans

Bitrix24’s packages are focused on certain marketing considerations. For example, a user might need some help with CRM, or they might be just starting out and don’t know where to start.


This plan is ideal for established businesses that are ready to take their business to the next level. By using this subscription, members can access more materials, including templates, the Sales Center, and analytics. They will also have access to shared inboxes, which makes sharing content and managing tasks much easier. 

Also much better are the CRM tools, although Start+ is lacking in storefront features.


With CRM+, the Start+ package gets enhanced with customer relationship features, more advanced lead generation tools and better segmentation of customers. Groups can create recurring deals and invoices automatically, as well as mass emails. They can also set specific targets and monitor progress across different workflows


With Project+, several users can run simultaneous projects. Although it’s very similar to CRM+, its focus is on collaboration and task organization. 

Business Plans

Customers with SMBs and larger companies will benefit from the following Bitrix24 packages. These are customers who know what they are good at, and they want extra help.


It offers professional communication tools and advanced reporting features. This subscription is a good business package with CRM and marketing features.

It’s the most popular plan and fits up to 50 users and has more automation tools than CRM+. It also has the Sales Intelligence hub, which further solidifies brand visibility.


A bit pricey, but it is a complete toolkit. Clients can use unlimited numbers of users, accounts, and pipelines. Clients get extremely large storage and sending limits. 

A social or telemarketing agency will find this subscription to be very useful for managing projects, sales automation, and communication.

Bitrix24 Pros & Cons

Bitrix24 is not perfect. It has pros and cons. Here’s a summary for your reference:


  • Free version
  • In-depth project and task management
  • Lots of options for customizing
  • A variety of customer interaction channels (telephony, SMS, e-mail, advertisement))
  • Sales intelligence tools
  • Apps for social media and productivity
  • It supports a decent number of users


  • The business plan is quite pricey
  • The lower subscription levels have limited CRM tools.
  • The interface takes some time to get used too
  • Collaboration and Customer Interaction Management in a single platform

Major Software Review Sites’ Rating on Bitrix24

Capterra Rating: 4/5

G2 Rating: 4.1/5 Rating: 9/10

TrustRadius Rating: 7.9/10

GetApp Rating: 4/5

PCMag Rating: 4/5

SourceForge Rating: 5/5

CompareCamp Rating: 8/10

SoftwareSuggest Rating: 4.4/5

SaaSworthy Rating: 3.8/5 Rating: 7/10

Software Advice Rating: 4/5

Gartner Rating: 4.1/5

Final Verdict: Bitrix24 Review

Clients will most likely find Bitrix24 to fit the needs of every area of their business. Employees can automate more tasks and save time for buyer interactions using this software. 

Besides being trusted by millions of organizations, including those in the educational, corporate, and financial sectors, Bitrix24 eliminates the need to become involved in the daily operations of running a company.

Try Bitrix24 yourself and see if you like it or not.

Let me know your thoughts about Bitrix24 by leaving a comment below.

Bitrix24 Alternative: A Must-Have Online Marketing Tool

As you are reading this review, I’m sure you are an online entrepreneur, so I would like to introduce a very powerful marketing tool to you to help you scale your business to the next level.

It’s called ClickFunnels. You may have heard of it, but if not, let me explain why you should consider using it to generate more sales online.

ClickFunnels is an all-in-one marketing tool that helps entrepreneurs, digital marketers and business owners market, sell and deliver their products or services online. 

ClickFunnels is the only piece of software you will ever need to run an internet business.

It eliminates the need to hire a web designer or salesman who is overpriced and lazy. So you can save a lot of money using ClickFunnels in the long term.

Anybody can build, design, and launch a sales funnel using ClickFunnels, regardless of their experience. Those days of hiring coders, web designers, and marketing agencies are over. With ClickFunnels, getting your business online has never been easier.

Get 14-Day Free Trial of ClickFunnels Here

But How Much Can You Earn With ClickFunnels?

Many online entrepreneurs are using ClickFunnels and have earned at least $1 million in sales using ClickFunnels. The earning potential is limitless.

ClickFunnels created an award called the “Two Comma Club” award for entrepreneurs who reached the 7-figure financial milestone inside one of their ClickFunnels funnels.

The screenshots below are some of the winners of the “Two Comma Club” award. Do you want to be one of them?

Bitrix24 Review

Bitrix24 Review

Bitrix24 Review

With ClickFunnels, you can drastically increase the opt-in rate and upsell conversion rate:

Bitrix24 Review

Bitrix24 Review

Get 14-Day Free Trial of ClickFunnels Here

Where to Get ClickFunnels?

ClickFunnels offers a 14-day free trial.

If you want to try ClickFunnels and see if it fits your online business model, you can sign up for the free trial here (no worries that you can cancel it anytime within 14 days and won’t be charged a penny).

With the free trial, You can get instant access to every amazing feature of ClickFunnels:

  • Drag-And-Drop Website/Page Builder
  • One-Click Upsells & Downsells
  • Optin-Forms
  • Order Forms
  • Membership Area Pages
  • A/B Testing
  • Follow-up Funnels
  • Email List Building Tools
  • Email Management
  • Integrated Affiliate Management System
  • Sales Analytics
  • Pre-Built Funnel Templates
  • Payment Gateways Integration
  • Third-Party Integrations & Apps
  • CRM
  • And many more…

If you want to see a detailed evaluation of ClickFunnels, you can read this ClickFunnels review.

Anyway, I strongly recommend you to register a free account with ClickFunnels and see it yourself.

Get 14-Day Free Trial of ClickFunnels Here

1 thought on “Bitrix24 Review – Scam or Legit? The Truth Exposed”

  1. I would have the chance to undo my Bitrix24, I’d be the first in the line.

    It is buggy and from my point of view, most tools are not ready or just pushed to the market to get it out.
    Does anybody have a solution for the lack of security in synchronization?
    Bitrix24 is deleting event information, so I’m attending meetings with less information than other participants.
    Bitrix24 is also deletig information on my MS365 account.


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